Terms & Conditions

By placing an order on this website, you agree to these Terms & Conditions, our Deposit Policy, and our Privacy Policy.

1. Project Initiation

A deposit is required to initiate project intake and material review.

2. Deposit Policy

The deposit is non-refundable and will not be credited toward the balance.

3. Project Review

All projects are subject to internal review based on the materials provided by the client.
We reserve the right to accept or reject any project based on feasibility, scope, execution conditions, and delivery suitability.

4. Balance Payment

The balance is required only after the project passes review and the final execution scope is confirmed.

5. Non-Approval Scenario

If the project is not approved after review:

  • no further payment is required; and
  • the deposit remains non-refundable.

6. Scope of Service

Services are delivered based on the materials submitted by the client and the mutually confirmed execution scope.
Any additional requirements, revisions, or requests outside the confirmed scope may require additional fees.

7. Client Responsibilities

The client is responsible for providing accurate, complete, and timely information and materials.
Any delay, limitation, or execution issue caused by incomplete, inaccurate, or late materials shall not be the responsibility of the service provider.

8. Communication and Submission

Project communication may take place through email, website forms, and other written channels.
Clients are responsible for ensuring that submitted materials are clear, usable, and relevant to the requested service.

9. Timeline

Project timelines may vary depending on material readiness, communication efficiency, review progress, and project complexity.
Any timeline provided is an estimate only and does not constitute a guaranteed deadline.

10. No Guaranteed Business Outcome

Unless expressly stated in writing, we do not guarantee market acceptance, commercial results, partnership outcomes, lead generation results, traffic, or sales performance.

11. Third-Party Services

Certain services may involve third-party platforms or providers, including but not limited to payment providers, social media platforms, e-commerce platforms, hosting services, and communication tools.
We are not responsible for the decisions, policies, service interruptions, or actions of such third parties.

12. Payment Processing

Payments may be processed through third-party payment providers such as PayPal and major card channels.
We do not directly store full card details on this website.

13. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential losses arising out of or related to the use of our services.

14. Modifications

We reserve the right to update or modify these terms from time to time.
The latest version published on this website shall apply to new orders placed after such update.

15. Contact

For any questions regarding these terms, please contact:
contact@suchenbridge.com